TITLE: Associate, Africa and Middle East Programs
REPORTS TO: Manager, Africa and Middle East Programs
LOCATION: Stamford, CT
Americares is an emergency response and global health organization that saves lives and builds healthier futures for people in crisis in the U.S. and around the world. Every day, Americares puts critically needed medicines and supplies in the hands of frontline health workers and develops innovative, sustainable health improvements in their communities. We are the leading nonprofit for delivering donated medicines and medical supplies to health programs around the world. We leverage this core competency with emergency preparedness, response and recovery efforts, and programs that improve health outcomes. Our programs increase access to care in more than 90 countries every year.
With the support of generous corporate and financial donors, Americares largest program, Access to Medicines, provides medicines, medical supplies and other relief on an ongoing basis to hospitals, clinics and community health programs in over 40 countries, including the United States. The program helps our health care partners deliver quality care by providing aid to fill critical resource gaps, including essential products that are unavailable or financially inaccessible. The Associate coordinates Americares Access to Medicine partnerships in the Africa and Middle East regions. S/he develops nurtures and manages Americares relationship with these Access to Medicines partner organizations. She/he will develop an in-depth understanding of the needs and conditions of their assigned partners, prepare long term and annual plans, and play an active leading role in determining the numbers and contents of shipments as well as targeted initiatives and capacity building projects.
The Associate also provides administrative and logistic support to partners and conducts research activities as assigned by the Manager. Research includes gaining insight into local health priorities and regulatory issues and developing an understanding of the initiatives of other health oriented organizations. Administrative activities may include tracking shipments and maintaining program records of historical partner information and current activities. The Associate ensures that required reporting materials are sent to and received from partners and solicits additional feedback on shipments and needs.
In addition to managing Access to Medicines partnerships, the Associate also provides critical support to Americares Field Offices in Tanzania and Liberia, including project management support for programs addressing women and children’s health, fistula prevention and repair, infection prevention and control, and supply chain strengthening. The Associate also acts as a key liaison for Americares Emergency Response initiatives in the region.
DUTIES AND RESPONSIBILITIES:
Access to Medicine Partner Communication and Information Collection
- Ensure regular (daily/weekly/monthly) communication and interaction with partners to provide information from Americares (e.g., upcoming shipments, products available for donation) and collect information/reporting (e.g., signed manifests, distribution reporting)
- Develop and maintain a shared understanding of partnership expectations with each partner, including nature and volume of product donations, impact on partner organization of product donations, Americares policies and standards, partner capabilities
- Provide effective support of data capture and collection; organization and presentation of information; and standardized reporting to effectively and efficiently manage Americares medical donation partnerships;
- Prepare reports and analysis of partner feedback, including distribution analysis
- Oversee shipment building process from inception to completion
Access to Medicine Partner Advocacy/Internal Networking
- Prepare reports regarding partner activities to internal and external constituents including Resource Integration, Operations, Communications and Development
- Assist the Manager with the preparation of new partner applications and moving applications through the approval process
Program and Project Management
- Coordinate Americares Supply Chain Project in Liberia. Develop project plans, monitor weekly and monthly implementation of project plans in the field, reconcile budgets and financial reporting, and assist with project evaluation
- Assist the Manager with additional program and project management as requested; plan for program activities, monitor the implementation of project plans, ensure grant reports are received on time and reformatted for donors, budget reconciliation, project evaluation, and support for grant proposals to secure future funding for projects
· Work with partners to develop concept papers for new project ideas as applicable, which includes key project components, deliverables and budgets
- Conduct research on health and regulatory issues in countries/region of responsibility in order to inform the development of partnership, country and regional plans
- Research activities of national Ministries of Health as well as other NGOs actively engaged in health issues in region of responsibility, in order to frame issues/opportunities
- Provide administrative support including handling business correspondence, meetings preparation, database and file management, travel arrangements, etc.;
- Actively participate in department task forces as well as provide leadership and/or support on department wide initiatives.
- Assist in other duties as needed
- Effective management of Americares Access to Medicines Programs in Africa and the Middle East
- Thorough execution of all tasks required to maintain integrity and effectiveness of Americares partnerships;
- Consistent project management support to Field Offices and Americares programs overseas;
- Effective information collection and management;
- Travel, up to 20% of the time.
CORE AMERICARES RESPONSIBILITIES:
- Foster Americares values of responsiveness, results orientation, collaboration, efficiency and integrity.
- Bachelor’s degree with concentration in a relevant field including, but not limited to, global health/public health, international relations/development/affairs, pre-med, etc.
- Experience in a developing country context required, 6-12 months of field experience preferred;
- Demonstrated ability to work across cultures and language barriers;
- Must have prior business process and program/project experience to include business communications, budgeting, presentation experience and Microsoft Office proficiency (Outlook, Word, Excel & PowerPoint);
- Project management experience and/or training highly desirable;
- Proficiency in French (speaking and reading/writing skills) strongly preferred
- Excellent interpersonal skills and strong communications skills; curiosity to understand partners’ interests, commitment , energy to advocate for partner with internal and external constituents and ability to develop & maintain effective partnerships;
- High attention to detail; proven ability to manage multiple priorities;
- Must have unrestricted authorization to work in the United States.
Personal Success Factors:
- Passion for our mission and the desire to work within the humanitarian aid/emergency response field;
- Predisposed to problem solving and applying creative solutions to project implementation and increasing impact in the provision of humanitarian aid;
- Ability to work independently and as a part of a team, with balanced focus on personal accountability and team goals;
- Demonstrates initiative and follow-through and is self-motivated in the completion of deliverables in a dead-line driven environment;
- Commitment to excellence;
- Employs sound judgment and decision making to actions and activities, especially as applied to planning, organizing and managing multiple priorities;
- Ability to maintain composure during stressful situations with the flexibility and adaptability to change focus and priority when needed;