TITLE: US Programs Intern
DEPARTMENT: Global Programs
LOCATION: Stamford, CT
REPORTS TO: Senior Associate, US Programs
ASSIGNMENT TYPE: A minimum of 16 hours per week, with a preference for Monday and Tuesday availability.
Americares is a health-focused relief and development organization that responds to people affected by poverty or disaster with life-changing health programs, medicine and medical supplies. Each year, Americares reaches more than 90 countries and all 50 U.S. states with over $600 million in innovative health programs and quality medical aid. Americares is the world’s leading nonprofit provider of donated medicine and medical supplies. For more information, visit Americares.org.
Americares U.S. Program is the largest nonprofit provider of medical aid to the U.S. health care safety net. We support a network of over 1,000 clinics and health centers serving more than 5 million patients in need. Our U.S. Program helps partner clinics increase capacity, provide comprehensive care, improve health outcomes and reduce costs for patients. For more information, go to safetynetcenter.org.
The U.S. Program Intern will provide support to the U.S. team in the areas of partner outreach and management, data management, research and reporting.
- Answer phones, emails for U.S. Program general inquires, field questions, troubleshoot with partners
- Conduct targeting prospective partner outreach via direct mail, email, phone calls
- Participate in project support, namely with mass mailings and other logistical tasks
- Outreach to partners that have incomplete USAccess applications
- Outreach to partners in expired status, with bounced emails and who owe detailed confirmations of receipts
- Possible site visit to partner clinic(s)
- Yammer postings related to the healthcare safety net landscape
- Support Americares Patient Assistance Program through research, maintenance of a live and efficient database, reporting on decided upon baseline outputs
- Ongoing support to the U.S. Program team as requested
- Continue to develop a report on the landscape of a Native American health care in the US
- Strong interpersonal and conversational skills, customer service oriented
- In-depth knowledge of Microsoft Excel
- Strong, proven attention to detail
- Solid report writing and research skills
The U.S. Programs Intern will gain exposure to the non-profit, humanitarian aid sector and gain knowledge and experience related to domestic health care issues, the health care safety net system, health status and policy issues related to uninsured and vulnerable populations, and management of a national healthcare program